Thursday, April 10, 2008

Honest advice on existing policies

Mr. Tan
Thanks for the honest and objective comments on the types of insurance products. I guess the gist of your message is to get low cost insurance product and fund.

Like many of your readers, I have already bought quite a numbers of life insurance products for myself and children. Like many, I must confess that I was a bit dazed when my agent-cum-my-friend explaining to me all the details. Anyway, I bought them.

Over the years, from time to time, I would take out my insurance policies and trying to understand again what I'd bought. Well, you can call me naive.Now that, as one of your readers, I have a better understanding especially on certain products, mentioned in your posts, that I should not have invested. Thanks !

I think the next logical question is that should we terminate these policies. Yes, you had pointed your readers asking similar question to FAQ. But, I thoght, it would do us a lot better if you or anyone reading this post could come up an excel file avail for public use to help to assess if one should drop any particular policy bought, based on certain inputs mentioned in the insurance product. Just a suggestion!

REPLY
When the new life insurance company is able to provide low cost investment fund, it will offer a service to help existing policyholders to decide if they should keep or terminate their policies. It will be honest advice, given in the best interest of the consumer.

Bonuses under Life Insurance Policies

Policyholders who try to analyse the bonuses paid under different life insurance policies found them to be complex and inconsistent. There is no reason why the bonuses should change significantly at certain durations and differ between different plans from the same company.

Here is the explanation. Life insurance companies have been "manipulating" their bonuses to allow their agents to sell the policies on the hope of a good yield, if they keep the policies for a long, long time. The yield on the earlier durations is extremely poor. The "manipulated" bonuses do not reflect the actual investment yield earned during the year.

Here are two big shortcomings:
a) Many people will not be keep the policies for the long duration, due to change in circumstance.
b) The jacked-up bonus at the "magic" duration is not guaranteed.

Due to the low investment yield (obtained from investing in low risk bonds) and the high marketing expenses (i.e advertisments and agent's commission), the life insurance policies give a poor yield. The company has to "manipulate" their bonuses to make them appear to give a good yield at the "magic" durations.

My advice:
a) Do not waste your time to understand the rationale of the bonuses. There is none.
b) Do not trust any life insurance company that has to resort to manipulating their bonuses.

Buy low cost insurance (i.e. term insurance) to protect your future earnings and invest in a low cost investment fund. Read these FAQs:

http://www.tankinlian.com/faq/savings.html
http://www.tankinlian.com/faq/low.html

Solve Parking Woes

I read an interesting story in MyPaper entitled "Can't solve parking woes? Stack your car".

There is a mechanised parking system that can stack 8 to 16 cars on its platforms. It occupies the the parking space for 2 cars. 400 of these systems are used in Korea. It is being exported to other countries.

The Singapore distributor thinks that it is suitable for popular spots like Geylang, Holland Village and Demsey.

The Land Transport Authority has built a car park that can accomodate 142 cars at Club Street. Motorists drive their car to a platform and leave it there. A computer system directs the platform to stack the car in the right place.

We need to use mechanised systems for car parking, as space will become more expensive in the future.

Contact a high level person

Hi Mr. Tan,
Thank you for being ever so obliging and patient in answering your readers' queries.

I like to share with you an incident with NTUC. I called the call centre to request for a quote on term insurance and I was referred to an adviser. He called me back and I explained to him what I needed. I waited for 2 days and called him up to check if he had sent already. It was quite obvious that he had totally forgotten about me. I had to explain to him again and then gave him my email address.

Later in the day, I received the email from him. But to my shock, the attachment was a questionaire from another client about his medical condition. This is considered a really serious breach of the client's confidentiality and such carelessness cannot be tolerated.

I wish to bring this matter up to higher management. I hope you can provide me with a contact in NTUC who would be the most appropriate to handle this incident.

REPLY
I suggest that you write a registered letter addressed to the chief executive officer. I think that it should receive high level attention. If you want to send by e-mail, you can try sq@income.com.sg.

Exchange Traded Fund

Mr. Tan,
I just started investing in share and heard about ETF . Hope you can explain to me what is ETF?

REPLY
You can search "exchange traded fund" in Google.It gives you many references. Here is one of them:
http://en.wikipedia.org/wiki/Exchange-traded_fund

An exchange-traded fund (or ETF) is an investment vehicle traded on stock exchanges, much like stocks or bonds. An ETF represents a collection or "basket" of assets such as stocks, bonds, or futures. Institutional investors can redeem large blocks of shares of the ETF (known as "creation units") for the underlying assets or, alternately, exchange the underlying assets for creation units. This creation and redemption of shares enables institutions to engage in arbitrage and causes the value of the ETF to track the net asset value of the underlying assets. Most ETFs track an index, such as the Dow Jones Industrial Average or the S&P 500.

An ETF takes the form of a collective investment scheme and combines the valuation feature of a mutual fund or unit investment trust, which can be purchased or redeemed at the end of each trading day for its net asset value, with the tradability feature of a closed-end fund, which trades throughout the trading day at prices that may be substantially more or less than its net asset value. Closed-end funds are not considered to be exchange-traded funds, even though they are funds and are traded on an exchange.

ETFs have been available in the US since 1993 and in Europe since 1999. ETFs traditionally have been index funds, but in 2008 the U.S. Securities and Exchange Commission began to authorize the creation of actively-managed ETFs