Wednesday, May 14, 2008

Collective Protest - Update 15 May

I have just returned from a 4 day business trip to Jakarta. After clearing my stack of incoming mail, I have now obtained a total of 210 signatures for the Collective Protest. It is quite tedious work as many of the forms contain only 1 or 2 signatures.

There are many individual messages of support from policyholders. I apologise for not being able to reply to you individually.

Some of the sigantures are now being sent by pdf to me at kinlian@gmail.com. A few forms contained many signatures (which is what I need most!)

I hope that those who have responded earlier to me, can help to get more signatures from your family, friends and colleagues. You can scan and send by e-mail to me. I need your help to achieve the target of 1,000 signatures by 25 May (which is just 10 days away).

Inconsiderate Practices

I have encountered many businesses with these inconsiderate practices:

1. Detailed survey form containing more than 30 questions
2. Do not reply to your feedback or questions, submitted through their feedback channel.

These businesses are not genuinely interested in their customers. They only want to make a "show".

Some businesses require a lot of details to be provided in their business form and website forms. They take a long time to complete. Often, several of the information are not necessary for the transaction. It creates an unncessary hassle for the customer.

Low cost Investment Linked Policy

Dear Mr. Tan
You mentioned few attributes of good financial products, can you recommend specially those available in the market? I received a brochure from an insurance company that sells a financial product that is similar to what you mentioned, low fee. What do you think of that?

REPLY
You have to check the "allocation rates" of the investment linked policy, which is a form of upfront charge.
Read this FAQ:
http://www.tankinlian.com/faq/ilp.html

Term Insurance

1) For term insurance, does the insurance company take into account the health condition of the insured?

Reply: The life insurance company will increase the premium rate for a person who is in poor health. The standard rate apply to a healthy person.

2) I've bought a 10-year term insurance in place of a mortagage insurance just to cover my loan in case of mishap. But i've read somewhere that term insurance should be around 20 - 25 years, is my 10-year term, which is in line with my loan tenure, too short? I'm almost 40.

Reply: It is all right to buy a term insurance policy for the duration to cover a mortgage loan. You can buy a separate term insurance policy to cover the loss of earnings up to, say ,age 65 years.

Buy a life annuity later

Dear Mr. Tan,
I am 48 yr of age. I am comtemplating to buy an annuity now, the payout to start from, maybe 55 or 60 yrs onwards. I found the payout be be exceedingly low. For a $100K annuity, the guarantee payout is about $400 per month plus an non-guaranteed amount for the rest of the life. A little calculation shows the breakeven for the investment is about 25 to 30yrs, hardly seemed worthwhile, not factoring inflation yet. May I have your advise on the investment?

REPLY
I suggest that you invest in a low cost investment fund for the next 10 to 20 years and find a right time, when the market is high, to convert into a life annuity when you are older, say from age 60 to 70 years.
Read this FAQ:http://www.tankinlian.com/faq/savings.html